- Please be mindful that all items are non-refundable and non-exchangeable unless deemed faulty.
- Refund will be processed within 14 days if necessary (please be aware of any currency exchange and bank charges).
- You are responsible for any return shipping charges.
- Exchange does not apply on damaged and discounted items.
- Sale items cannot be exchanged.
- Please carefully compare the size on our site and your usual worn size.
- We shall deal with any discrepancies in the following manner, provided they are reported to us within 7 days of delivery via email cs.clanhk@gmail.com
- We are dedicated to providing high-quality apparel, and we value service quality very much. If your online purchase has quality issues, please kindly contact our Customer Service at cs.clanhk@gmail.com
- CLAN OFFICIAL HK reserves the right of final decision for any disputes.
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