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Free delivery upon spending HKD$799 only for local shipping

Return Policy

  1. Please be mindful that all items are non-refundable and non-exchangeable unless deemed faulty.
  2. Refund will be processed within 14 days if necessary (please be aware of any currency exchange and bank charges). 
  3. You are responsible for any return shipping charges.
  4. Exchange does not apply on damaged and discounted items.
  5. Sale items cannot be exchanged.
  6. Please carefully compare the size on our site and your usual worn size.
  7. We shall deal with any discrepancies in the following manner, provided they are reported to us within 7 days of delivery via email cs.clanhk@gmail.com
  8. We are dedicated to providing high-quality apparel, and we value service quality very much. If your online purchase has quality issues, please kindly contact our Customer Service at cs.clanhk@gmail.com
  9. CLAN OFFICIAL HK reserves the right of final decision for any disputes.