Hi dear! Welcome to our official website.😘😘
Please read the terms carefully before purchasing to protect the rights and interests of both parties.
Once the order is successfully placed, it means that the customer has understood and agreed to the shopping instructions and hopes to provide you with the most suitable clothing and a pleasant,comfortable shopping experience.
Shopping Process
1. Join/login as a member
2. Select the product and add it to the shopping cart.
3. After confirming that the color, size, and quantity of the purchased product are correct, click "Proceed to Checkout."
(Please be sure to confirm the color and size in detail.)
4. Select delivery and payment methods.
Select the "Shipping" and "Payment" methods, and at the same time enter the promotion code (if any), and then click "Place Order."
5. Your email address will receive a confirmation email immediately. You can also log in to your member account at this online store to check the status of the order. Please complete the payment and upload the payment proof within 24 hours. After completing the payment, you will receive the payment and order confirmation email within one working day. After completion, the order will be established.
6. Notification of product shipment information
After CLAN sends out the goods, a "[CLAN] delivery status updated to: shipped" email will be sent to your registered email address, containing the SF Express number, delivery progress, and tracking information.
7. The product arrives.
Payment method
PAYME/FPS/Bank transfer payment
Following successful payment, you can WhatsApp the payment receipt and provide the order number, or click on the "order link" in the received email, then tell us that the payment has been remitted via the "store and customer order communication" and upload a screenshot of the payment screen (transaction number must be displayed).
Credit Card Payment
Please fill in the correct and detailed cardholder name and credit card information, click "I agree to the website terms of service and privacy policy," and click "Submit Order" after completion.
In case of any dispute, CLAN OFFICIAL HK reserves the right of final decision.
